Dubai CommerCity Free Zone – Enabling the ‘e’ in commerce

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Dubai CommerCity is the first and leading Free Zone dedicated to e-commerce in the Middle East and North Africa (MENA) region. With an area covering 2.1 million square feet and an investment of around $1 billion, it is uniquely designed for the best and upcoming e-commerce players.

The Free Zone is perfectly placed to benefit from the expected e-commerce growth in the region that is outpacing the global growth average. It provides an environment that stimulates creativity and progressive development with the aim of attracting more foreign direct investments to Dubai. The zone is further positioned as a global hub with complete turnkey e-commerce solutions. Providing tailored consultation services including strategy development, selecting the right partners to support your business, performance marketing and content services, and guidance on e-commerce regulations in the region, your business can take unprecedented advantage of this growing e-commerce opportunity.

The Free Zone is divided into three clusters, each with its own innovative design.

  • The Business Cluster is home to modern landscaped buildings with Grade A premium offices.
  • the Logistics Cluster consists of a state-of-the-art fulfillment center and dedicated and multi-client warehouse units with scalable pay-as-you-go pricing.
  • and the Social Cluster houses restaurants, cafes, exhibitions, and events.

Dubai CommerCity has exceptional competitive advantages and offers a unique value proposition to support its clients in helping them grow and further scale their businesses. This includes short delivery lead times given its proximity to Dubai International Airport, which is key for regional shipments.

Other benefits include special e-commerce licenses, smart-cost structures, and significantly pre-negotiated partnerships to ensure the highest level of quality and services for e-commerce businesses of all sizes.

E-commerce Enablement

While your core business is to grow your e-commerce sales, many companies find themselves overwhelmed with the operational details and right marketing avenues. Dubai CommerCity offers a complete and comprehensive range of services to help you manage every detail down every avenue.

Warehousing & Last-mile Delivery

The Free Zone offers an all-ready operational hub for the logistics, storage, and movement of your stock.

The two types of warehouses Dedicated and Multi-Client Warehouses – are both scalable and flexible, ensuring customers are able to expand naturally.

Dubai CommerCity’s Multi-Client Warehouse operated by their strategic partners includes inventory management and warehousing, pick and pack, order fulfillment as well as returns management. Designed and developed with guidance from industry experts, warehousing and last-mile delivery services are at the heart of the smart city’s warehousing and logistics operations.

The e-commerce dedicated city provides end-to-end warehousing including order management systems, streamlined customs clearance processes, last-mile delivery services, and management of consumer and shipment queries including tracking and tracing of deliveries. With these partnerships at Dubai CommerCity, clients will be able to benefit from pre-negotiated, market-competitive warehousing and last-mile rates along with economical delivery lead times and coverage. You can also avail of unique and exclusive pay-as-you-go storage options which is highly cost-efficient and allow flexibility to scale your operations in line with demand.

E-commerce Technology Platform & Services

You will find all the help and support you need to operate a successful e-commerce business on-site. From webstore development to specialist e-commerce platform support, Dubai CommerCity has industry experts on hand, ready to assist.

Online trading and merchandising support, UX/UI developers, branding specialists, other associated creatives, and payment gateway are all available to help you reach your audience and achieve success.

A wide range of project services are offered that includes consultancy, discovery, requirements, building, testing major and minor customizations.

E-commerce Strategy Consulting

Dubai CommerCity offers e-commerce strategy consulting to help you identify and develop the right e-commerce strategy for your business.

For foreign brands looking to move into the Middle East, Dubai CommerCity can help tailor your brand for the region whilst maintaining its core directives. Developing region-specific e-commerce strategies based on your industry, we aim to give your brand the best head-start possible.

With end-to-end user experience enhancement, optimization strategy, and e-commerce training programs, all accessible right here within the free zone, Dubai CommerCity’s e-commerce consultancy services put the power to promote and progress into your hands.

Customs Consulting

Running a cross-border e-commerce business requires more than a receipt and a thank you. To complete the e-commerce business set-up support, Dubai CommerCity also offers a customs consulting service to help you navigate the red tape.

Helping you to become a more efficient merchant, the customs consulting service provides advice and guidance through the more difficult areas of e-commerce trading. All the correct paperwork, in all the correct places, helps for the smooth transfer of goods and a thorough knowledge of customs processes holds the key.

Using this knowledge and expertise, Dubai CommerCity’s customs consultancy service will direct you down the path of least resistance creating dynamic, efficient, and economical customs practices for your business.

Bringing it all together

Dubai CommerCity is the ideal destination for any business looking to set up or expand their e-commerce business or for e-commerce ecosystem service providers to offer their services to a pool of regional and international e-commerce businesses. Whether you are a start-up or an established company, Dubai CommerCity offers free guidance and individually tailored e-commerce enablement services to all potential investors to explore how your business can benefit from the growing e-commerce opportunity in the region. With fast and efficient Business Set-up processes and through their network of strategic partners, they provide you with all the information you need to take your business to the next level. Through innovative support services, modern infrastructure, and endless networking opportunities, the Free Zone aims to provide suitable and stable groundwork from which you can grow your business.

This all-under-one-roof approach offers a truly complete turnkey solution that offers:

  • Fast and automated registration with pre-and-post business set-up support
  • Special e-commerce licenses and smart-cost structures
  • End-to-end logistics services with competitive SLAs and 24/7 customer support
  • Pre-negotiated partnerships
  • A pre-integrated and pre-configured e-commerce platform
  • On-site ecosystem service providers
  • Performance marketing and content support
  • E-commerce strategy consulting services, and
  • E-commerce business support services

The goal of Dubai CommerCity is to create the perfect ecosystem to help your e-commerce business thrive in the UAE. With industry experts at every level, Dubai CommerCity is a one-stop-shop for all your e-commerce needs, pushing further the region’s status as an e-commerce world leader hence attracting more foreign direct investments into the UAE.

Visit CommerCity Free Zone page here or call our team at +971 58 514 2021.

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