Privacy practice

Updated in May 25th, 2018 to be GDPR compliant. The Website is comprised of various Web pages operated by FZM Solutions DMCC (hereafter FZM Solutions). FZM Solutions website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the website constitutes your agreement to all such terms, conditions, and notices. This Statement of Privacy applies to the FZM Solutions website and governs data collection and usage.

Collection of your Personal Information

FZM Solutions collects personally identifiable information, such as contact details (including your e-mail address, name, home or work address or telephone number). FZM Solutions also collects anonymous demographic information, which is not unique to you, such as your ZIP code, country, age, gender, preferences, and interests. There is also information about your computer hardware and software that is automatically collected by FZM Solutions. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by FZM Solutions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the FZM Solutions website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through FZM Solutions contact and/or quotation forms, this information may be collected and used by the officers of FZM Solutions or its associates and authorized users. The www.freezonemarket.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect..

Use of your Personal Information

FZM Solutions collects and uses your personal information to operate the FZM Solutions website and deliver the services you have requested. FZM Solutions also uses your personally identifiable information to inform you of other products or services available from FZM Solutions and its affiliates. FZM Solutions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. FZM Solutions secures your personal information from unauthorized access, use or disclosure. FZM Solutions secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. freezonemarket.ae will not pass any debit/credit card details to third parties. freezonemarket.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (freezonemarket.ae) cannot guarantee the security of any information that is disclosed online’’ FZM Solutions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, FZM Solutions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to FZM Solutions, and they are required to maintain the confidentiality of your information. FZM Solutions website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FZM Solutions or the site; (b) protect and defend the rights or property of FZM Solutions; and, (c) act under exigent circumstances to protect the personal safety of users of FZM Solutions, or the public.

Use of Cookies

The FZM Solutions website use « cookies » to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize FZM Solutions pages, or register with FZM Solutions site or services, a cookie helps FZM Solutions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same FZM Solutions website, the information you previously provided can be retrieved, so you can easily use the FZM Solutions features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the FZM Solutions services or websites you visit.

Changes to this Statement

FZM Solutions will occasionally update this Statement of Privacy to reflect company and customer feedback. FZM Solutions encourages you to periodically review this Statement to be informed of how FZM Solutions is protecting your information.

Contact Information

FZM Solutions welcomes your comments regarding this Statement of Privacy. If you believe that FZM Solutions has not adhered to this Statement, please contact FZM Solutions at info@freezonemarket.ae. We will use commercially reasonable efforts to promptly determine and remedy the problem.